1. Introduction

Goumbambe Telecom ("Goumbambe Telecom," "we," "us," or "our"), a subsidiary of AMD Group ("AMD Group," "Parent Company"), operates the SMS messaging platform available at sms.goumbambe.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you sign up for, or otherwise use, the Service.

By registering as a subscriber, sending or receiving SMS messages through the Service, or otherwise using sms.goumbambe.com, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use the Service.


2. Who We Are

Operating entity Goumbambe Telecom Parent company AMD Group Service sms.goumbambe.com (SMS subscription/messaging server) Contact email: info@goumbambetelecom.com Data Protection Officer (if applicable).

Goumbambe Telecom is the data controller responsible for your information in connection with the Service. As a subsidiary of AMD Group, Goumbambe Telecom may share information with AMD Group and its other affiliates as described in Section 5 below, but Goumbambe Telecom remains the primary point of contact for privacy matters related to this Service.


3. Information We Collect

3.1 Information You Provide at Signup

When you register as a subscriber, we may collect:

  • Mobile phone number
  • Name (if provided)
  • Email address (if provided)
  • Country / region and preferred language
  • Account credentials (e.g., PIN or password, where applicable)
  • Any preferences you set (e.g., message categories, opt-in topics)

3.2 Information Collected Automatically

When you interact with the Service, we may automatically collect:

  • Message metadata: timestamps, delivery status, message direction (sent/received), short code or long code used
  • Device/network information: mobile carrier, device type, IP address (for web-based signup or management pages)
  • Usage data: login times, feature usage, opt-in/opt-out events, error logs
  • Message content, where necessary to provide the Service (e.g., two-way SMS, keyword commands such as JOIN, STOP, HELP)

3.3 Information from Carriers and Third Parties

Because SMS delivery relies on mobile network operators and aggregators, we may receive:

  • Delivery receipts and status codes from carriers
  • Number validity, porting status, or line-type information (e.g., mobile vs. landline) from carrier lookup services


4. How We Use Your Information

We use collected information to:

  1. Register and manage your subscriber account
  2. Send and receive SMS messages you have requested or opted into
  3. Process opt-in and opt-out (STOP/START/HELP) requests and maintain suppression lists
  4. Authenticate users and secure the Service against fraud or abuse
  5. Troubleshoot delivery issues and maintain service quality
  6. Comply with telecommunications regulations and lawful requests from authorities
  7. Analyze aggregate usage trends to improve the Service
  8. Communicate with you about service updates, outages, or changes to this policy
  9. With your consent, send promotional or informational messages

We do not use your phone number or message content for purposes beyond operating the Service without your consent, except where required by law.


5. How We Share Your Information

We may share information in the following circumstances:

  • Within AMD Group: With AMD Group and its affiliated subsidiaries, for corporate administration, consolidated reporting, security, and service integration purposes. Affiliates are bound to protect your data consistent with this Policy.
  • Service providers: With SMS aggregators, mobile network operators, cloud hosting providers, and payment processors who help us deliver the Service, under contractual confidentiality and data protection obligations.
  • Legal and regulatory compliance: With telecommunications regulators, law enforcement, or courts when required by applicable law, subpoena, or lawful government request.
  • Business transfers: In connection with a merger, acquisition, restructuring, or sale of assets involving Goumbambe Telecom or AMD Group, subject to standard confidentiality arrangements.
  • With your consent: Any other sharing will only occur with your explicit consent.

We do not sell your personal information or phone number to third parties for their independent marketing purposes.


6. SMS-Specific Consent & Opt-Out

  • By subscribing, you consent to receive SMS messages from Goumbambe Telecom related to the service(s) you signed up for.
  • Message and data rates may apply, depending on your mobile carrier and plan.
  • You may reply STOP at any time to opt out of messages, or HELP for assistance. We will process opt-out requests promptly and maintain a suppression list to honor them.
  • We will not share your number with unaffiliated third parties for their own marketing without your separate, explicit consent.


7. Data Retention

We retain subscriber information and message logs for as long as your account is active, or as needed to:

  • Provide the Service,
  • Comply with legal, regulatory, or tax obligations,
  • Resolve disputes, and
  • Enforce our agreements.

Message content may be retained for a shorter period than account/subscriber records, consistent with operational and legal requirements. You may request deletion of your data as described in Section 9.


8. Data Security

We implement reasonable technical and organizational measures to protect your information, including encryption in transit, access controls, and monitoring for unauthorized access. However, no method of transmission over mobile networks or the internet is 100% secure, and we cannot guarantee absolute security.


9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Object to or restrict certain processing
  • Withdraw consent at any time (e.g., by texting STOP)
  • Request a copy of your data in a portable format
  • Lodge a complaint with a relevant data protection authority

To exercise these rights, contact us at [Insert privacy contact email]. We may need to verify your identity before processing your request.


10. International Data Transfers

As Goumbambe Telecom operates as part of AMD Group, your information may be processed or stored in countries other than your own, including where AMD Group or its service providers maintain servers. Where required by law, we take steps to ensure such transfers are subject to appropriate safeguards.


11. Children's Privacy

The Service is not directed to children under the age of 16 (or the minimum age required by local law). We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.


12. Cookies and Tracking (Web Portal)

If sms.goumbambe.com provides a web-based signup or account management portal, we may use cookies or similar technologies to maintain sessions, remember preferences, and analyze site usage. You can control cookies through your browser settings.


13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy with a revised "Last Updated" date, and, where required, notify subscribers via SMS or email of material changes.


14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Goumbambe Telecom (a subsidiary of AMD Group) Attn: Email: info@goumbambetelecom.com